ProAct Help Desk: 1-877-635-9545
Appeals related to pharmacy reimbursement are handled by RxSense. To submit an appeal request, please visit https://pharmacyportal.rxsense.com/pp and follow the prompts.
For questions on the appeal process or to check the status of a previously submitted inquiry please call 1-844-431-8889 or email macappeals@rxsense.com