Home
Contact Us
Have a question or comment?
Send a message and we’ll get back to you within 24 hours.
Email
First Name
Last Name
Date of Birth
mm/dd/yyyy
Subject
---------
Accounting
Customer Service
Feedback/Other
Mail Order
Sales
Message
Relationship
---------
Self (Member)
Representative on behalf of member
Not for specific member
Member Name
Fill in if submitting on behalf of a member
Department
---------
Billing and payment
Benefits
Customer Service
Mail Order
Prior Authorization
Other (please specify)
Other (please specify)
Member ID
Member Rx Group#
typically 3-4 characters, can be found on prescription card
Member Address (City, State, and Zip)
Member Phone
Member Email (if different than above)
Validation field
Submit
By Phone
ProAct Help Desk:
1-877-635-9545
Mail Order:
1-866-287-9885
Mail Order Fax:
1-315-287-3330
ProAct Sales:
1-888-254-3552
Media Inquiries:
1-315-413-7780 ext. 3212
By Mail
ProAct, Inc.
6333 Route 298 - Suite 210
East Syracuse, NY, 13057
ProAct Pharmacy Services (Mail Order Pharmacy)
1226 US Highway 11
Gouverneur, NY, 13642