About Us

ProAct, Inc. is a full-service Pharmacy Benefit Management Company combining industry-leading client service with the latest in PBM technology to produce innovative, affordable and flexible prescription drug benefit solutions.

We do not sell "off the shelf" prescription drug plans. Our solutions are custom-tailored to meet the particular contractual, financial and quality of care needs of each client, including

  • Competitive discounts and fees
  • Integrated mail order service and specialty pharmacy
  • On-site quarterly utilization reviews
  • Monthly newsletters
  • Ongoing member education
  • Targeted member mailings
  • Enhanced member website services
  • On-site wellness programs

Our client base, consisting of universities, municipalities, hospitals, corporations, not-for-profit organizations, long-term care facilities, financial institutions and the New York State Department of Corrections, represents more than two million total lives. Our unique solutions provide cost-effective prescription drug benefits that align with union contract requirements.

Incorporated in 1999, ProAct has experienced unparalleled growth through a unique value proposition. As a part of a $1 billion regional pharmacy healthcare provider, ProAct is able to consolidate purchasing power to deliver significant cost savings to every client. These savings have resulted in the endorsement from the New York State Association of Counties, Metro Counties of Illinois and the Connecticut Conference of Municipalities.

In 2004, ProAct opened ProAct Pharmacy Services, a wholly owned subsidiary of ProAct and the sole mail order pharmacy located in New York State. ProAct Pharmacy Services routinely surpasses its turnaround time goals for claims; its unique location ensures a consistent seven-day delivery for mail order prescriptions. Additionally, annual member satisfaction surveys have given ProAct Pharmacy Services a 99% member satisfaction rating every year since its inception.


ProAct's status as an Employee Stock Ownership Plan company directly benefits all of our clients. There are no large committees to approve our pharmacy benefit plans - we are able to make important decisions quickly. There will be no mergers to disrupt your service - we are in full control of our operations. We will never be too big to service our clients - each of our employees' personal successes is tied to the satisfaction of our clients.

Our culture reflects the industry we serve: fast-paced, consumer-focused and team-oriented.

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Are you using mail order yet?

Are you using mail order yet?

Explore the benefits of using ProAct Pharmacy Services to obtain your maintenance medications via mail.

Learn More